Payment Options

Below is a list of our accepted payment methods

UCB uses PayPal and Payment Express as options to provide customers with easy and secure payment methods using any credit or debit card that contain either the Mastercard, Visa, JCB or American Express symbols.

 

We also accept direct debits via our online payment gateway called “Account2Account” by choosing the option “Credit Card/Direct Deposit” in the checkout.

If you prefer, you can make a direct payment into our bank account by choosing “Cheque” in our checkout and use your Order Reference Number as the reference to quote when you make the payment via your bank.
You will receive the Order Reference Number on screen after placing your order with us and banking instructions. Failure to use this number will result in delays.

Our bank is NAB
BSB number is: 082-254
Account number is: 51801-3973

Below are the details for sending a cheque, money order or valid Gift Certificate to UCB.

PLEASE NOTE: UNTIL WE RECEIVE A PAYMENT YOUR ORDER WILL NOT BE PROCESSED FURTHER AND STOCK WILL NOT BE ALLOCATED TO YOU.

Please be aware your cheque/money order must be received by us AND must also be cleared by the bank before your order can be sent. This will add an average of 5-6 working days for your order. If this is inconvenient please choose an alternative payment method. Money orders are more efficient than cheques as we will release the order as soon as received.

IMPORTANT! Please ensure United Campus Bookshops is the PAYEE, as failing to do so will delay or halt your order from processing.

Send Cheques and Money Orders to:

The Manager,

United Campus Bookshops,

P.O. Box U60,

UNE, NSW, 2351.

Australia.

Write your five digit order reference number (generated after you have placed the order) on the back of the cheque/money order so it can be quickly identified and your order processed.

As soon as the payment is confirmed, you will receive an email order confirmation, your books will be allocated to you and then a second email will be sent when dispatched.

UCB uses PayPal and Payment Express as options to provide customers with easy and secure payment methods.

Your security is our number one priority. PayPal and Payment Express combine world class anti-fraud detection with 24/7 account monitoring. Your personal and financial details are securely encrypted to ensure your money and information stays safer when you pay with our providers.

An option mostly used by those that grocery shop with a list and stick to it! If you are a planner and times are tough, lay by can reserve your books and pay them down until you are ready to start.

Terms and Conditions of Lay-by Purchase

When placing an order with UCB Lay-by, you are agreeing to the following Terms and Conditions of Purchase:

General Lay-by Information

A lay-by agreement lets you buy a product and pay for it in two or more installments before taking it home. It beats credit hands down!

Please be sure of your purchase using this method of payment. It can be an expensive exercise for both us, at United Campus Bookshops and for you, if you are not certain of your needs and your payment capabilities. This is a mostly automated process that has limitations.

The Lay By option is available at checkout as a method of payment

When checking out, choose “Secure my text with a Lay-by” as your option in the payment menu:

Payments

We require an upfront deposit of 20%. The size of payments beyond this are completely in your control.

Please call us on 02 6772 3468 to make card payments until we upgrade our system to automate this process.

Payments are required at least every two weeks (you will receive weekly email reminders) up to four months, or 18 weeks in total. Instalments may be paid over the phone, by EFTPOS in store or by direct deposit to our bank account. Failure to pay the lay-by within this time frame will result in the agreement being terminated. Charges will apply as detailed below.

If you are unable to keep up your payments for any reason, please contact us as soon as possible to discuss the options that are available to you. Until all charges and instalments are paid, the goods remain the property of United Campus Bookshops.

Direct Deposit Details

Bank: National Australia Bank

BSB: 082-254

Account Number: 51801-3973

Be sure to use your Order Reference Number as Our Reference when performing the transfer.

How to change your order

If you require adjustments to your layby, we have to apply a charge of $5 for each adjustment made as this is staff intensive. For example, should you opt to lay-by five text, and change your mind and reduce the lay-by to one text, you will incur an additional $20 charge as you have changed 4 items in the lay-by. This doesn’t apply to address changes, however you must let us know by email laybys@ucb.net.au if this occurs.

Layby Cancellation policy

You can cancel the lay-by agreement at any time before we post your text; upon payment in full being made. Should you change your mind entirely and cancel, your payments are refunded. We will have to apply a termination fee, currently at $50.00, which will reduce the amount we can refund to you. If your payments have been less than this amount, we will waive the remainder owing.